Tag Archives: crm

Oracle Purchases e-commerce company ATG-Technology

Oracle keeping on its charge to acquire what it hasn’t already developed itself. It has just decided to purchase e-commerce company ATG Technology for US$ 1 billion in its ninth acquisition of 2010. With this new transaction, the company aims … Continue reading

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New Pegasystems’ Collections Solution: Collect Debt More Intelligently While Protecting Customer Relationships

Pegasystems Inc., a leader in Business Process management (BPM) and premier contributor of customer relationship management (CRM) solutions, now, revealed a new multi-channel solution that allows organizations to more intellectually administer their collections function. Pega Collections who has control over … Continue reading

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Sage CRM-Improves business connectivity; Social Media, Suggests DMC Software

With great help of social CRM, customer relationship management solution has risen with the ability to increase network of social media. Social media information flows on the CRM database in which it offers an idea and insight into online business … Continue reading

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$75 Billion breakdown on CRM

Almost $75 billion has been expended on CRM Software in the past ten years. And with that expense, customer satisfaction mounted to only 3-5 percent, not entirely reasonable to call it a failure. Gartner analyst Michael Maoz, recommends to listen … Continue reading

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What CRM System is best for the Retail Market?

If you are running a retail oriented business, you will probably have the specific problems retail oriented businesses have. What system is the best system for the retail market? The system that is know to have the best retail CRM … Continue reading

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Oracle CRM On Demand Release 18 Aims to Increase Revenue

CRM On Demand software has been released by Oracle having two targets: increase revenue and lowering costs. This latest version offers new features and functions that provide less-expensive leads while covering a system for better business planning. CRM On Demand … Continue reading

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OEM Partners Can Place SugarCRM in Custom Applications

An original equipment manufacturer (OEM) Platform Edition, a new customer relationship management suite was established late last week. It allows independent software vendors and distributors to implant its commercially-managed CRM software into business packages. SugarCRM’s CEO, Larry Augustin, believed that said edition offers custom solutions to customers and aids the growth of OEM partners.

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