Category Archives: Free CRM

Oracle Purchases e-commerce company ATG-Technology

Posted on 4. November 2010 by lenny

Oracle keeping on its charge to acquire what it hasn’t already developed itself. It has just decided to purchase e-commerce company ATG Technology for US$ 1 billion in its ninth acquisition of 2010. With this new transaction, the company aims … Continue reading →

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New Pegasystems’ Collections Solution: Collect Debt More Intelligently While Protecting Customer Relationships

Posted on 3. November 2010 by lenny

Pegasystems Inc., a leader in Business Process management (BPM) and premier contributor of customer relationship management (CRM) solutions, now, revealed a new multi-channel solution that allows organizations to more intellectually administer their collections function. Pega Collections who has control over … Continue reading →

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$75 Billion breakdown on CRM

Posted on 1. November 2010 by lenny

Almost $75 billion has been expended on CRM Software in the past ten years. And with that expense, customer satisfaction mounted to only 3-5 percent, not entirely reasonable to call it a failure. Gartner analyst Michael Maoz, recommends to listen … Continue reading →

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SAP Missed Analysts Forecast

Posted on 29. October 2010 by lenny

SAP’s revenues for the third quarter increased to 20% to 3 billion euros ($4.1 billion), a little above analysts’ expectations, but net profits missed forecasts, coming in at 501 million euros ($692 million), against hopes for 586 million euros. SAP’s … Continue reading →

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