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Author Archives: lenny
Cisco Extends CRM to Social Media
Social Media really got bigger in online place nowadays that even Cisco System got more serious in extending its CRM to social media. The software lets organization meet and communicate with their customers who engages through social-media networks such as … Continue reading
Posted in Free CRM
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All About CRM Software
CRM software or Customer Relationship Management software is all about helping small or new businesses to grow and to build organized transactions with their customers. You may find CRM demo, CRM training, CRM Toronto, New York, Miami, Dallas and other … Continue reading
Posted in CRM Systems
Tagged crm, crm comparison, crm demo, crm software, crm training, microsoft crm
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Choosing a CRM System
When you want your business to keep organized and efficient, well, choosing a CRM System is a great way. As what Gary Johanson, a senior business adviser in Vancouver with Wardell Professional Development, said, since simplicity is always a best … Continue reading
Posted in Best CRM Systems
Tagged constant contact, crm, crm-system, gary johanson, microsoft store, salesforce
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An Effective Approach to Hosted CRM
Customer Relationship management (CRM) solution has evolved through several companies and meant to provide benefits for organizations and enables them to obtain better management of their customer relationships. CRM has the ability to produce revenues from its loyal and solid … Continue reading
Posted in CRM, Free CRM, Hosted CRM
Tagged crm, crm systems, hosted crm, soffront, soffront crm
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Enterprise 2.0 Conference Will Cover CRM
Enterprise 2.0 will be organizing a conference in Santa Clara, California at November 10th, Wednesday. Such conference is planned to cover topic about social CRM. The conference will start early at the morning with a important topic titles “Enterprise 2.00 … Continue reading
Posted in CRM, CRM Systems, Free CRM, Social CRM
Tagged Citibank, crm, enterprise 2.0, Esteban Kolsky, Frank Eliason, GetJar, Landor Associates, Merced Systems, NET-7, Paul Greenburg, social crm, social media
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New Social CRM Tool Lauched by Shoutlet
As a provider in the world of social media management, Shoutlet just introduced its new Social Customer Relationship Management (CRM) tool having the objective of helping companies manage and monitor, understand and create relationship with its customer through interactions on … Continue reading
Posted in CRM, CRM Systems, Free CRM
Tagged communication, crm, facebook, shoutlet, social media, twitter
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Oracle Purchases e-commerce company ATG-Technology
Oracle keeping on its charge to acquire what it hasn’t already developed itself. It has just decided to purchase e-commerce company ATG Technology for US$ 1 billion in its ninth acquisition of 2010. With this new transaction, the company aims … Continue reading
New Pegasystems’ Collections Solution: Collect Debt More Intelligently While Protecting Customer Relationships
Pegasystems Inc., a leader in Business Process management (BPM) and premier contributor of customer relationship management (CRM) solutions, now, revealed a new multi-channel solution that allows organizations to more intellectually administer their collections function. Pega Collections who has control over … Continue reading
Posted in Free CRM
Tagged business process management, case management, crm, pegasystems
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Sage CRM-Improves business connectivity; Social Media, Suggests DMC Software
With great help of social CRM, customer relationship management solution has risen with the ability to increase network of social media. Social media information flows on the CRM database in which it offers an idea and insight into online business … Continue reading
Posted in CRM, CRM Systems
Tagged crm, linkedin, mike ramsay, sage crm, social media
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$75 Billion breakdown on CRM
Almost $75 billion has been expended on CRM Software in the past ten years. And with that expense, customer satisfaction mounted to only 3-5 percent, not entirely reasonable to call it a failure. Gartner analyst Michael Maoz, recommends to listen … Continue reading
Posted in Free CRM
Tagged Adobe, crm, crm software, customer service, Gartner, idea management, Michael Maoz, Rypple, Taylorist
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