Category Archives: Social CRM

10 CRM Lessons in 2010

CRM has been every organization’s approach to achieve sustainability and progress. It prioritizes the importance of the end-user in the supply chain and it accurately and efficiently ensures complete visibility and control of the management processes needed to address customers’ needs. Paul Elswood, MD,CDC Software UK and Ireland lists his top 10 CRM ideas and lessons which he has learned from 2010 and how these lessons bring him forward in 2011. Continue reading

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Getting Started with SocialCRM

It is not easy to start involving with SocialCRM particularly for those organizations which are new to this. Because of that, CRM experts want to help you how to undertake an enterprise Social CRM strategy to set the organization for improved branding and customer relationship using Social CRM tools and processes. Continue reading

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Enterprise 2.0 Conference Will Cover CRM

Enterprise 2.0 will be organizing a conference in Santa Clara, California at November 10th, Wednesday. Such conference is planned to cover topic about social CRM. The conference will start early at the morning with a important topic titles “Enterprise 2.00 … Continue reading

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