Tag Archives: Gartner

$75 Billion breakdown on CRM

Almost $75 billion has been expended on CRM Software in the past ten years. And with that expense, customer satisfaction mounted to only 3-5 percent, not entirely reasonable to call it a failure. Gartner analyst Michael Maoz, recommends to listen … Continue reading

Posted in Free CRM | Tagged , , , , , , , , | Leave a comment