New Social CRM Tool Lauched by Shoutlet

As a provider in the world of social media management, Shoutlet just introduced its new Social Customer Relationship Management (CRM) tool having the objective of helping companies manage and monitor, understand and create relationship with its customer through interactions on social media bookmarking sites such as Facebook, Twitter and a brand’s own site. Shoutlet’s Social CRM features include the ability to review and response to their fans with feedback, to easily notice any updates and comments to Facebook page, provide and assign internal tasks to answer directly their fans, in-short, creating fast and convenient way of building their communication.

It also categorizes fans to extract information on who liked the company’s page and provides custom categories to sort fans and determine the most active influencers.

We cannot deny the fact that social media has been on the top in the online world nowadays and this popularity has brought businesses to take challenges on how they will harness such social media communication as its tool for one-to-one communication versus having it just as a digital chatter.

Shoutlet’s CRM tool helps organizations to achieve that. Their focus is on how they will help their customers monetize their social media efforts by arming them with the capacity to connect customers and produce more highly targeted and effective social commerce campaigns.


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