Enterprise 2.0 Conference Will Cover CRM

Enterprise 2.0 will be organizing a conference in Santa Clara, California at November 10th, Wednesday. Such conference is planned to cover topic about social CRM.

The conference will start early at the morning with a important topic titles “Enterprise 2.00 and SCRM Converge: Customers and Employees Together at Last.” Paul Greenburg, president of the 56 Group and author of “CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, has been invited to be the speaker.

After that, session on “SocialCRM-A Primer” will be discussed with Esteban Kolsky, founder and principal of GetJar, as the lecturer.

“Customer Panel: The Different Flavors of SocialCRM” will be discussed after lunch and the representatives of Landor Associates, Merced Systems, and NET-7 are invited to discuss their insights on such topic.

Finally, there will be session titled “How to Build and Scale SocialCRM – A Fireside Chat,” and will be lectured by Frank Eliason, Citibank’s SVP of social media.

Enterprise 2.0 Conference will be running for just one day and it is to be dated on the November 10th.


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