Author Archives: lenny

CRM Evolution

We are now in development phase of the CRM, where we have sufficiency – the truth is that we have been there for some time. It is not to say that we did with the addition of a set of solutions, experience in social media continues, the evidence that the product is set to grow. But we are certainly at a stage in which all bases are adequately covered. Continue reading

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More than 500 companies shifted from Sage to NetSuite

Customer relationship management (CRM) software has evoled from being a helpful tool inevery organization to absolute important part used by every users. Even Netsuite offered cloud based CRM, resource planning and ecommerce utilities to its customers and the widespread adoption of its software has resulted in a stellar for the company Continue reading

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Payroll Solutions selects Soffront CRM Software, Inc. to Improve Their Company’s Efficiency

Payroll Solutions recently announced that they has selected Soffront CRM Software, Inc., customer relationship management (CRM) software for over 18 years, to improve all their activities. Payroll Solutions (Pittsburgh, Pennsylvania) offers wages, time and attendance and HR software, services and support. Payroll Solutions will implement Soffront’s CRM hosted software in January 2011. Continue reading

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CRM: Engine Room

CRM was one of the first significant applications to make it into the cloud. Now, even we are away from the office we can still be productive and can do so much more. Continue reading

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HP dumps Oracle Siebel for Salesforce’s Cloud

Salesforce’s cloud based offering is now to be used by computer maker Hewlett-Packard after ditching Oracle’s Seibel CRM software. Continue reading

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Accenture leaps to buy CRM vendor CAS

Accenture obtained a German CRM software vendor to append to the growth list of vertical market applications sold by its software. This acquisition focused on the consumer products market. Continue reading

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Shares of Salesforce (CRM) Exceeds in the Recent 52-Week

Salesforce’s shares traded at a new 52-week high today of $139.28 whereas approximately 3.5 million shares are trading hands today versus average 30-day volume of 2.7 million shares. Continue reading

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10 CRM Lessons in 2010

CRM has been every organization’s approach to achieve sustainability and progress. It prioritizes the importance of the end-user in the supply chain and it accurately and efficiently ensures complete visibility and control of the management processes needed to address customers’ needs. Paul Elswood, MD,CDC Software UK and Ireland lists his top 10 CRM ideas and lessons which he has learned from 2010 and how these lessons bring him forward in 2011. Continue reading

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Integrate your CRM System

Every organization aims to provide customers with more targeted and adapted experiences that is why every website of a particular business should not exist as a separate entity. Continue reading

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Getting Started with SocialCRM

It is not easy to start involving with SocialCRM particularly for those organizations which are new to this. Because of that, CRM experts want to help you how to undertake an enterprise Social CRM strategy to set the organization for improved branding and customer relationship using Social CRM tools and processes. Continue reading

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